THE PROBLEM
Some work is too varied for simple automation.
Tasks like preparing proposals, researching leads or resolving customer issues need judgment across several systems, so they stay manual and slow.
THE SOLUTION
An agent that does the legwork, you make the call.
We build agents around one clear job, give them only the tools and data they need, and add review steps so a person approves anything customer-facing or costly.
HOW IT WORKS
How we build agents you can trust.
- STEP 01
Define the job
One goal, clear inputs and a measurable outcome.
- STEP 02
Set permissions
Exactly which tools and data the agent may use.
- STEP 03
Build & ground
Connect tools and your knowledge sources.
- STEP 04
Evaluate
Test against real cases and edge cases.
- STEP 05
Deploy & watch
Launch with logs, alerts and human review.
Benefits for your business
Multi-step work done
Agents chain research, drafting and updates.
Your rules enforced
Permissions and approvals are built in.
Grounded in your data
Answers come from your documents and systems.
Always on
Work progresses outside office hours.
Transparent
Every action is logged and explainable.
Expandable
Add agents for new jobs over time.
Example use cases
Proposal drafting agent
Drafts client proposals from past projects and pricing rules for partner review.
AI for Professional Services ILLUSTRATIVE · Real EstateLead research agent
Enriches new leads and drafts a personalised first reply.
AI for Real Estate ILLUSTRATIVE · EcommerceReturns resolution agent
Checks order history and policy, then proposes a resolution.
AI for EcommerceAI Agent Development FAQs
What is the difference between an AI agent and a chatbot?
A chatbot answers questions. An AI agent also takes actions, such as updating a CRM, sending an email or filing a document, within the permissions you give it.
Are AI agents safe for my business?
They are when scoped well: least-privilege access, approval steps for important actions, and full logs. We design all three in from the start.
Which AI models do you use?
We choose per task, often Claude for reasoning and tool use, and keep the design portable across providers.
How long does an agent take to build?
A focused single-job agent typically takes a few weeks, including testing.
Related services
Multi-Agent Systems
For complex workflows, we design teams of specialised AI agents that research, write, check and act.
AAI Automation
We automate the repetitive work that slows your team down.
RRAG Chatbots
Assistants that search your own documents, policies and knowledge base before answering.
ALL SERVICES