Privacy Policy

Last updated: October 23, 2026

This Privacy Policy explains how NexaIntellect AI ("we", "us") collects, uses and protects personal information when you visit nexaintellectai.com, contact us, book a consultation or call our phone line. If you have questions, email info@nexaintellectai.com.

Information we collect

Contact form: your name, business email, company name, website, industry, preferred contact method, the services you are interested in and the message you send.
Consultation bookings: your name, email, phone number, company, website, topics of interest, message and the date and time you book.
Phone calls: calls to our phone number are answered by an AI receptionist. We receive your phone number, an audio recording and transcript of the call, an automatically generated summary, and any details you share (such as your name, email and business needs).
Website usage: we use Google Analytics (through Google Site Kit) to understand how visitors use the site. It uses cookies and collects information such as pages visited, approximate location, device and browser type.
Technical data: our hosting provider keeps standard server logs, such as IP address and browser information, for security and reliability.

How we use your information

To reply to enquiries and schedule and hold consultations.
To send booking confirmations and calendar invitations.
To prepare proposals and deliver the services you ask for.
To improve our website, our AI receptionist and our services.
To keep the website secure and prevent spam and abuse.

We do not sell your personal information, and we do not use it for unrelated marketing without your permission.

Our AI receptionist

When you call us, you are speaking with an AI assistant, not a person. Calls are recorded and transcribed so that we can follow up accurately, book appointments and improve the service. If you prefer not to speak with an AI assistant, please email us instead.

We share personal information only with service providers that help us run our business, such as our website hosting and email provider, our voice AI and telephony providers, and Google for analytics. These providers may only use the information to provide their services to us. We may also disclose information when required by law.

Cookies

We use essential cookies to make the website work and analytics cookies to understand visits. You can block or delete cookies in your browser settings; the website will still work, but our analytics will be less accurate.

How long we keep information

We keep enquiry, booking and call records for as long as needed to respond to you and provide our services, and generally no longer than 24 months after our last contact, unless a longer period is required by law or for an ongoing client relationship.

Your rights and choices

Depending on where you live, including under laws such as the California Consumer Privacy Act (CCPA) and the EU/UK General Data Protection Regulation (GDPR), you may have the right to access, correct or delete your personal information, to object to or restrict its use, and to receive a copy of it. To make a request, email info@nexaintellectai.com. We will respond within a reasonable time and will not discriminate against you for exercising your rights.

Security

We use reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS) and limited access. No method of transmission or storage is completely secure. Read more about our data security practices.

Children

Our website and services are intended for businesses and are not directed at children under 16. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it was last changed.

Contact us

NexaIntellect AI
Email: info@nexaintellectai.com
Phone: +1 (330) 293-4864